Once again the City of Hamilton’s myhamilton.ca web site proves useless.
I wanted to find out where I could vote in the upcoming municipal election.
I went here to the page labeled “Voting Locations”
1. I chose “Hamilton” as my community from the drop down menu.
2. I entered “325″ and “James Street South” in the boxes labeled “Street Number” and “Street Name”.
Result:
No properties were found matching your search criteria.
Check that you have entered the information correctly.
I then figured out that the box labeled “Street Number” didn’t mean the street number of my address, but the digits of a numbered street, such as “12th Avenue”
That is very unclear, and unlike any set of address entry fields that I have encountered.
So I deleted “325″ and searched on just “James Street South”. The result:
No properties were found matching your search criteria.
Check that you have entered the information correctly.
I then went to the “Search Tips” page and based on what was there tried “James St. S”. Result:
No properties were found matching your search criteria.
Check that you have entered the information correctly.
I then eliminated the “.” after “St” and tried “James St S”.
FINALLY! A result!
This is really horrible useless design. Seriously, I can’t imagine why anyone would set this up in this manner. The chances of someone guessing the right formatting on the first try are almost zero.
What’s worse is that the included instructions aren’t accurate.
On the original search page it says:
“Street name can be the full street name (e.g. King St W) or partial street name (e.g. King). Street name must be at least 3 characters.”
That is not even close to describing how specifically a search item must be formatted. It is terribly misleading. A “full street name” would be “James Street South,” not one with abbreviations.
There is no excuse for such bad design. It’s obvious that this wasn’t even tested on real users.
Then again, the leading mayoral candidate has just been convicted of accepting illegal election campaign contributions during the last election.